Effective Date: 01 January 2025
Oxmo Hospitality (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with us, visit our website, or use our services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, email address, phone number, and postal address.
- Payment information, such as credit card details, for bookings or transactions.
1.2 Non-Personal Information
- Browser type, IP address, and website usage details through cookies and analytics tools.
- Preferences, interests, and feedback you provide.
1.3 Sensitive Information
- Any health or dietary preferences shared to enhance your stay.
2. How We Use Your Information
We use your information to:
- Process bookings and provide hospitality services.
- Personalize your experience at our properties.
- Send booking confirmations, updates, and promotional communications.
- Improve our services and website functionality.
- Ensure compliance with legal and regulatory obligations.
3. Sharing Your Information
We do not sell your information. However, we may share it with:
- Service Providers: Trusted third parties for payment processing, property management, and customer support.
- Legal Authorities: If required by law or to protect our legal rights.
4. Data Protection
We implement security measures to protect your personal information, including encryption, firewalls, and secure data storage practices.
5. Cookies and Tracking Technologies
We use cookies to improve website performance and analyze user behavior. You can adjust cookie settings in your browser to limit tracking.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of promotional communications by clicking the “unsubscribe” link in our emails.
- Request details on how your data is processed.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Oxmo Hospitality
B-36 Second Floor, Mayapuri Industrial Area, Phase-1, New Delhi – 110064
